Vor kurzem fielen mir ein paar braune Zettel in die Haende, die ich im Jahre 1998 ausgedruckt habe und die es wert sind hier wiedergegeben zu werden.
Computer Problem Report Form
- Describe your problem:
- Now, describe the problem accurately:
- Speculate wildly about the cause of the problem:
- Problem Severity:
- Minor
- Minor
- Minor
- Trivial
- Nature of the problem:
- Locked Up
- Frozen
- Hung
- Strange Smell
- Is your computer plugged in? Yes/No
- Is it turned on? Yes/No
- Have you tried to fix it yourself? Yes/No
- Have you made it worse? Yes
- Have you had a friend who Knows all about computers try to fix it for you? Yes/No
- Did they make it even worse? Yes
- Have you read the manual? Yes/No
- Are you sure you've read the manual? Maybe/No
- Are you absolutely certain you've read the manual? No
- If you read the manual, do you think you understood it? Yes/No
- If Yes then explain why you can't fix the problem yourself.
- What were you doing with your computer at the time the problem occured?
- If you answered 'nothing' then explain why you were logged in?
- Are you sure you aren't imagining the problem? Yes/No
- Does the clock on your VCR blink 12:00? Yes/What's a VCR?
- Do you have a copy of PCs for Dummies? Yes/No
- Do you have any independant witnesses to the problem? Yes/No
- Do you have any electronics products DO work? Yes/No
- Is there anyone else you can blame this problem on? Yes/No
- Have you given the machine a good whack on the top? Yes/No
- Is the machine of fire? Yes/Not Yet
- Can you do something else instead of bothering me? Yes
Als Quellenangabe fand sich Cyan41[at]juno.com. Irgendwie glaube ich aber nicht, dass diese Adresse noch aktuell ist...
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